Lower Quartile – the lower 25% of housing organisationsĬosts relating to offices, senior staff, etc. External benefits advice that Hexagon ‘buys in’.Bank and other charges for rent payments.For example, for rent collection and arrears this would include: Other costs that relate to providing the service. In the main, staff wages, pensions, national insurance, car allowances. HouseMark tends to use quite a lot of jargon and abbreviations, so we have provided the list below to help you understand the terms they use. – The → gives access to a service dashboard. – The + gives a breakdown of the data in the VFM chart. The ‘compare with’ option allows users to compare different groups the ‘peer group’ is selected by the landlord – for Hexagon, this is housing associations in London with fewer than 7500 homes.įor each of the service options, there are two aspects: The screen allows the user to view the data either as a grid or in a list the latter makes comments more easily visible where they have been added.
It is generally easy to navigate, but a few options are worth noting. The initial screen gives a Value for Money summary, plus a series of links to more detailed areas of service delivery. This allows us to easily see how we are performing, in terms of value for money, against a range of services.Ĭlick here to view the HouseMark Dashboard.īefore reading the information at the HouseMark page there are a few things that are worth explaining. HouseMark have developed a benchmarking dashboard. Together with other Housing Associations we supply performance information and costs to HouseMark on an annual basis. Hexagon is a member of HouseMark, a national benchmarking company.
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